We're delighted to offer a lifetime warranty on our specially designed inflatable products, ensuring your family travels with comfort and ease.
This warranty registration is applicable only for the following Kooshy Kids inflatable products:
- Kooshy Kids Kooshion
- Premium Kooshy Kids Kooshion
- Kooshy Kloud
- Inflatable Sky Bunk
- Inflatable Neck Pillow
- Self Inflatable Kooshion
- Self Inflatable Sky Bunk
To activate your warranty, please follow the steps below carefully.
Warranty Activation Instructions:
Upon receiving your Kooshy Kids inflatable product, it is essential to perform an initial inflation test to ensure its impeccable condition and to validate your warranty.
Here's how:
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Inflate Fully: Inflate your product within 72 hours of receiving it.
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12-Hour Test: Leave the product inflated for a continuous 12-hour period.
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Monitor: During this time, observe if the product maintains its inflation. Any loss of air may indicate a defect.
Should you discover any leaks, punctures, or defects during this test, notify us immediately (must be within the 72-hour window) by emailing us at info@kooshykids.com.au.
As per our terms and conditions, failure to report leaks within this timeframe will be deemed as a puncture caused by misuse, rendering the lifetime warranty void.
Please note that you only need to complete one registration per order, please include in "additional information" if you are registering for multiple of the one product.
